Chandeliers

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Frequently asked questions

1. How long does shipping take?

Orders are processed within 1-3 business days. Delivery typically takes 3-7 business days within the United States.

2. Do you offer returns?

Yes. We offer a 30-day return policy on eligible items. Please review our Return and Refund Policy for details.

3. Where is AOS Haven located?

We are a New York registered e-commerce business located at 99 Washington Avenue, Suite 700, Albany, NY 12210, United States.

4. Are bulbs included with chandeliers or fans?

Unless otherwise specified, bulbs are not included in chandeliers. Fan items with light have LED light included.

5. Is checkout secure?

Yes. Our website uses SSL encryption and secure payment processing for all transactions.