Contact Us

Customer Support

AOS Haven is committed to providing reliable and responsive customer service. If you have any questions regarding your order, our products, shipping, or our policies, please feel free to contact us using the information below.

Our support team will be happy to assist you.

Email Support

For general inquiries or order assistance, please contact us by email:

Email: contact@aoshaven.com

We aim to respond to all customer inquiries within one business day.

Phone Support

You may also contact our customer support team by phone during business hours:

Phone: +1 (646) 491-6992

Support Hours:
Monday - Friday
8:00 AM - 4:00 PM (Eastern Time)

Business Address

AOS Haven
99 Washington Avenue, Suite 700
Albany, NY 12210
United States

This address serves as our official business mailing address. Please note: We do not have a showroom or display items at this location.

Order Fulfillment Information

AOS Haven works with authorized warehouses and fulfillment partners to ship products to our customers. All orders are managed and supported directly by our customer service team.

We remain fully responsible for customer support, billing, and after-sales service for every purchase made through our website.